Prepayment is required for new clients and there is a 24 hour cancellation policy to avoid being charged for session. For same day cancellation, changes, or requests it is essential to use cell # (612) 229-7327 as emails are not read throughout the day. If there is an emergency or you are sick I will do my best to reassign an app’t time for you as long as you give me as much notice as possible. Since this is a private practice I cannot offer couples massages at the same time. System is set for 5 hours advance notice with 30 minutes inbetween sessions. If you come together I can do a shorter break time. Please fill out the intake form online before your appointment. Thank you for your consideration!